Legal notice

Any use of this Site must comply with these terms and conditions of use.

Any use of this Site must comply with these terms and conditions of use.

Website published by:

Legal name of the Company:

L’AIR LIQUIDE S.A.

Address of the corporate headquarters:

Air Liquide - 75, quai d’Orsay - 75007 Paris - France
RCS: Paris 552 096 281 - Greffe de PARIS

Editor-in-chief:

Anne Bardot, Vice President and Head of Corporate Communications
Phone: +33 40 62 55 55

Website hosted by:

Acquia Inc.
25 Corporate Drive, Burlington - MA 01803 - United States
Phone: +1 888 922 7842

Intellectual property

AIR LIQUIDE ("AIR LIQUIDE" or "we") offers visitors and users access to this website based on (and assuming) your acceptance of the following terms. AIR LIQUIDE hereby grants you a nontransferable, nonexclusive license to access, download and use this website solely for your personal use. We may, at our sole discretion, add, delete or change some or all the features provided on the website at any time or terminate this license. All materials, including but not limited to the configurations, displays, screens, and all information appearing on or displayed in connection with or contained by AIR LIQUIDE on this website are protected under all applicable laws and regulations.

AIR LIQUIDE owns, reserves and retains all property rights, including copyrights, to this website and its contents. The trademarks, service marks, trade names, logos and other indications of origin, including but not limited to AIR LIQUIDE’s domain name, displayed on this website are registered and unregistered trademarks of AIR LIQUIDE or a third party that has granted AIR LIQUIDE the right to use them on this site. Nothing contained herein should be construed as granting the browser or user any license or right to use any trademark displayed on the site without the prior written consent of AIR LIQUIDE or the third party. AIR LIQUIDE and/or third-party content providers remain the owners of the information displayed on this website and the user does not acquire any of these ownership rights by printing or downloading any of the information or otherwise making use of the website’s features.

For your convenience, AIR LIQUIDE provides links to other sites and links to this site may be provided from other sites either known or unknown to AIR LIQUIDE. AIR LIQUIDE is not responsible for the content of any site that is linked to or from this site and links do not imply that AIR LIQUIDE sponsors, licenses, endorses or is otherwise connected to the site, the products or services described therein, or its owner, or that AIR LIQUIDE has authorized the linked site to use any trademark, trade name, logo or other trademarked or copyrighted material belonging to AIR LIQUIDE.

The terms and conditions pertaining to the use of this website are governed by the South African law. The courts of South Africa shall have exclusive jurisdiction to settle any dispute arising from the use of this website.

Respect for privacy and use of personal information (data)

The privacy and the security of your information are important to us. AIR LIQUIDE's policy is to respect and protect the privacy of the users of this web site. We will not voluntarily disclose individually identifiable information about our customers or other users of our website to any third party without first receiving that user's permission.

Ethics and use of collected data

AIR LIQUIDE only asks for certain types of personal information when using the website. In a few areas on our website, including order fulfillment and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, assist you with technical support issues, or follow up with you after your visit. Unless the requested information is necessary for request fulfillment, you will be informed and it will be totally optional for you to provide it or not. However, by agreeing to the terms and conditions of this website, you authorize us to collect this information. We may ask for your name, email address, phone number, street address, type of business, customer preference information, customer number, as well as other similar personal information that is needed for registration or subscription to our services or offers.

Accordingly, AIR LIQUIDE uses the personal data you have provided to this website for the following purposes:

  • To ensure appropriate follow-up of your subscription for our services or offers and order fulfillment
  • To provide online customer assistance tools and follow-up in connection with such technical assistance
  • To process your application if you have responded online to a job offer at AIR LIQUIDE

AIR LIQUIDE also processes the personal data you provide in the course of your dealings and communications with us, such as your email exchanges, your discussions using tools and platforms provided by AIR LIQUIDE, or in connection with the virtual workspaces and collaborative tools used by Air Liquide. The purpose of such processing is to make these tools available, ensure and monitor their appropriate use, and ensure the security of the IT system and the confidentiality of the information it contains.

Passive personal information (data) collection

Some of the personal data stored on our server is provided by you voluntarily when you complete forms online, while other data are collected automatically.

In order to improve user browsing experience on our sites and for statistical analysis purposes, Air Liquide automatically collects certain data when you visit our sites:

  • Your IP address: an IP address is assigned to your computer by your Internet Service Provider so that you can access the web
  • The date and time you visit to the site and the pages you view
  • Your computer’s operating system and the internet browsing software used
  • Your login, if you browse restricted areas of the site
  • Your browsing history within Group websites and the duration of your connection

We recommend that you also read our page about cookies.

Transfer of Personal Data Outside the European Economic Area

All AIR LIQUIDE entities worldwide which have signed the “IntraGroup Agreement on Binding Corporate Rules”. These rules are recognized in section 72 of the POPI Act, and are binding. It ensures that where transborder data transfer takes place, such processing is in line with principles at par with, or stricter than local law (i.e. the POPI Act). Consideration must be had where the information of citizens of the EU’s information is processed. 

AIR LIQUIDE uses servers and systems that are based in South Africa for some of the personal information that it processes. However, as AIR LIQUIDE is part of a global group of companies (the “Group”), certain employee personal information is stored on a server that is hosted outside of South Africa’s borders. These entities are complying with rules that are similar to the POPI Act. Performance records can be accessed through the Group’s Talent Management System. Such information can only be accessed by local human resource personnel so authorised, and by overseas duly authorised central  HR Administrators for purposes of technical support, Key Performance Indicators consolidation, and maintenance. Excluded from these records that can be accessed by overseas designated employees of the Company, are Goals details, Performance records, career development wishes, development plans, transcripts, Curriculum Vitae.

Confidentiality of the Data Collected

AIR LIQUIDE uses your personal information exclusively for the specific purposes described above. The information that you provide to us will remain confidential and will be used only in connection with your relationship to AIR LIQUIDE and/or one of its affiliated companies as a customer; this information will never be released or sold to any third party for commercial or prospecting purposes.

Your Rights with Respect to Your Personal information (Data)

Pursuant to the  Protection of Personal Information Act No.4 of 2013  pertaining to the protection of personal information that is protected by both public and private bodies, you have the right to access, rectify, modify and delete all personal information (data) concerning you.

If you would like personal data you have provided to be changed or deleted, all you need to do is make a formal request to Air Liquide. You may also express your opposition to the processing of your personal data, provided it is based on serious grounds. 

If you wish to have your personal information (data) modified, rectified or deleted, or express opposition to the processing of your personal data, please send your request to:

By surface mail: 

  •       Corporate Park, 3rd Floor, 4-6th Skeen Boulevard, Bedfordview, 2007, or
  •     Air Liquide - Direction de la communication - 75, quai d’Orsay - 75007 

By email: 

  •      [insert popi email address - ref customer notice template for address]
  • webmaster[at]airliquide.com

 

Modifications

AIR LIQUIDE reserves the right to modify or complete this Privacy Statement at any time. All such updates will be flagged on the homepage of the website and you are advised to read this Privacy Statement every time you access the AIR LIQUIDE website. All such modifications or additions to this Privacy Statement are applicable as soon as they are posted on the website.